Reliability IndexSection 1 of 4
2026 Industry Benchmark

The Reliability Economics Pulse

How much does your organization spend reacting to failures vs. preventing them — and is AI changing the equation?

10 questions. 5 minutes. Instant U-Curve result.

Answer for one specific service — ideally a Tier 1 critical business transaction (payments, trading, login, customer-facing API). Estimates are fine. No email required for your basic result.

Section 1 of 4: Context

Tell us about your organization and the service you are assessing.

e.g., Payment Processing, Customer Login, Trading Platform, Mobile App API

Choose your organization's primary revenue industry.

Organization size (total employees)

Technology team supporting this service

Include engineers, SRE, and ops staff who regularly support this service (FTE or equivalent).

Business criticality of this service

How would your organization classify this service?